Keurig Coffee Maker Recall

USA Today just announced Keurig recalls for more than 6.6 million coffee makers in the USA. The model is K10 and the ID number starts with 31. The issue is burns.

Keurig Green Mountain is recalling about 6.6 million MINI Plus Brewing Systems in the U.S. and 564,000 in Canada following burn reports, according to the U.S. Consumer Product Safety Commission.

The model number is K10 and recalled brewers have an I.D. number starting with “31,” according to the safety commission on Tuesday.

“They are single-serve, hot beverage brewers and were sold in 13 different colors,” the commission reports.

The reason? There were about 200 reports of hot water coming out of the brewer made by the Waterbury, Vt. company, including 90 reports of burn-related injuries.

The machines were sold from December 2009 through December 2014 at a cost of approximately $100.

Customers are instructed to contact Keurig for a free repair of their machine.

The problem is that the system can spray out hot water and cause burns for the user.

McDonald’s Hot Coffee All Over Again?

According to Forbes the coffee machines have resulted in a couple hundred cases of spraying and at least 90 reported burns.

The U.S. Consumer Product Safety Commission on Tuesday announced a recall of Keurig’s Mini Plus Brewing Systems, citing concerns about water that can overheat during the brewing process, spraying out and burning consumers. Keurig GMCR -2.53% has received about 200 reports of hot liquid escaping from the brewer, including 90 of those that said they suffered burn-related injuries.

Keurig makes its money selling individual serving coffee but reliable machines are essential for sales. This situation is reminiscent of hot McDonald’s coffee and a famous jury verdict of $2.7 in punitive damages because the company did not take steps to remedy a recurring problem. In this case Keurig’s is taking prompt action and apparently no other coffee makers are causing this problem.

Keurig

Keurig Green Mountain is a publicly traded brand of coffee. Their headquarters are in Waterbury, Vermont/ USA. It is a wholly owned subsidiary of Green Mountain Coffee Roasters, Inc., and is best known its individual serving K-Cups. Keurig Green Mountain offers more than 100 different coffee selections, including certified organic, Fair Trade Certified, estate, specialty blends and flavored coffees. Coffee is sold as the company’s brand and as Newman’s Own Organics brands. Keurig stated as a small café in Vermont and has grown to a $2.3 Billion company. Coca Cola has a ten percent stake in Keurig Green Mountain. The name Keurig as added because the company sells Keurig coffee makers.

Coffee Maker Burns

The leading link in Google for espresso machine burns is to a lawyer. Any machine with pressurized hot water is a potential for burns. Mishandling an espresso machine can leader to burns as any barista knows. The issue for the user is to know how to use the machine. The issue for coffee maker manufacturers is to produce a machine that is as nearly injury proof as possible and to fix any problems as they arise. This seems to be the case with the Keurig coffee maker recall.

 


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